1. How long does it take to receive my order?
Orders typically process within 3-5 business days.The transportation time generally takes 10-15 business days.So it will take 13~20 business days to receive your order.When the package ship out, you will receive the notice(include tracking number) by Email or SMS. You can track the shipping details use our tracking number.
2.What should i do if i can't log in?
Please follow these instructions:
Check your login details.
Your login username is the email address you used for registration.
If you have forgotten your password, please select the "Forgot your password?" option on the Sign In page. Complete the information regarding your registration details and select the "Reset your password" option.
Please make sure that your web browser accepts cookies.
The Destinytextil.com website may be undergoing system maintenance. If so, please wait 30 minutes and try again. If you are still unable to access your account, you can contact our Customer Service Department at firstname.lastname@example.org and indicate the problem. We will assign a new password for you and you can change it once you log in.
3.After payment,can i change my billing or shipping information?
Once you have placed an order, you should not change your billing or shipping address information. If you want to make a change, please contact our Customer Service Department at email@example.com to indicate your request as soon as possible . If the package has not been shipped yet, we will be able to ship to the new address. However, if the package has already been shipped, the shipping address will not be able to be changed.
If the address is wrong, the package may be lost and the buyer needs to bear the loss. So please make sure the shipping address is correct!
Didn’t find what you are looking for? Contact us at firstname.lastname@example.org or email@example.com.